Order Policy

At Codyclothings, we’re committed to delivering top-quality products and a seamless shopping experience built on trust, care, and precision. Every order is carefully reviewed and fulfilled — and if something doesn’t go as planned, our team will act quickly and fairly to make it right.

Order Changes & Cancellations

  • Please double-check your order details (including size, color, and quantity) before completing checkout.

  • Orders can be canceled within 24 hours of purchase, subject to a 10% cancellation fee.

  • Once an order has been processed or shipped, cancellations are no longer possible.

  • To request a cancellation, email us at support@codyclothings.com with your order number for faster assistance.

Exchanges

  • We currently do not offer direct exchanges for incorrect selections such as size or color.

  • If you placed an order by mistake, you may cancel it within 24 hours and place a new one instead.

  • Need help choosing the right size or style? Our support team is happy to guide you before checkout.

Returns & Refunds
You may request a return within 120 days of delivery. After this period, all sales are final.

Eligible for Return:

  • Item arrived damaged or defective

  • You received the wrong product

  • The product differs significantly from its online description

Not Eligible for Return:

  • Item has been used, washed, or altered

  • Minor imperfections (e.g., loose threads or slight color variations)

  • Missing original tags or packaging

  • Damage caused by improper handling or not by Codyclothings

How to Request a Refund
To start a return or refund, please email support@codyclothings.com with the following:

  • Your order number

  • Photos or videos clearly showing the issue

  • Proof of purchase

  • Shipping receipt (if applicable)

⚠️ Do not return any items without prior authorization. Unauthorized returns will not be accepted or processed.

Refund Processing

  • Refunds are issued within 7 business days after the returned item is received and inspected.

  • You’ll receive a confirmation email once your refund is processed.

  • Refunds include the original shipping cost (if applicable).

  • If your refund hasn’t appeared after 10–15 business days, please contact your payment provider.

Important Notes

  • Return window: 120 days from delivery

  • Return shipping cost: Customer’s responsibility (unless the issue was caused by Codyclothings)

  • Codyclothings is not responsible for loss or damage during return transit.

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