Order Policy
At Codyclothings, we’re committed to delivering top-quality products and a seamless shopping experience built on trust, care, and precision. Every order is carefully reviewed and fulfilled — and if something doesn’t go as planned, our team will act quickly and fairly to make it right.
Order Changes & Cancellations
Please double-check your order details (including size, color, and quantity) before completing checkout.
Orders can be canceled within 24 hours of purchase, subject to a 10% cancellation fee.
Once an order has been processed or shipped, cancellations are no longer possible.
To request a cancellation, email us at support@codyclothings.com with your order number for faster assistance.
Exchanges
We currently do not offer direct exchanges for incorrect selections such as size or color.
If you placed an order by mistake, you may cancel it within 24 hours and place a new one instead.
Need help choosing the right size or style? Our support team is happy to guide you before checkout.
Returns & Refunds
You may request a return within 120 days of delivery. After this period, all sales are final.
✅ Eligible for Return:
Item arrived damaged or defective
You received the wrong product
The product differs significantly from its online description
❌ Not Eligible for Return:
Item has been used, washed, or altered
Minor imperfections (e.g., loose threads or slight color variations)
Missing original tags or packaging
Damage caused by improper handling or not by Codyclothings
How to Request a Refund
To start a return or refund, please email support@codyclothings.com with the following:
⚠️ Do not return any items without prior authorization. Unauthorized returns will not be accepted or processed.
Refund Processing
Refunds are issued within 7 business days after the returned item is received and inspected.
You’ll receive a confirmation email once your refund is processed.
Refunds include the original shipping cost (if applicable).
If your refund hasn’t appeared after 10–15 business days, please contact your payment provider.
Important Notes
Return window: 120 days from delivery
Return shipping cost: Customer’s responsibility (unless the issue was caused by Codyclothings)
Codyclothings is not responsible for loss or damage during return transit.